Quality Inn El Portal, located near the Condado Beach in Puerto Rico, was recently recognized by Choice Hotel’s International Inc. as one of the world’s leading hotel companies for being one of the top performing hotels by the company, in the Caribbean region.
During the presentation done at the company’s headquarters in Rockville, Maryland, the Quality Inn El Portal walked away with two of Choice Hotel’s “Caribbean Star Awards”.
Based on the “likelihood-to-recommend” score approved by customers, the hotel was awarded the “Most Improved Hotel in the Caribbean” with an increase of seven percent over the last year.
The hotel also gain the strongest rating in RevPAR (Revenue Per Available Room) with an incredible rate of 17.2% in the RevPAR Index through the end of July 2014.
“Return on investment is one of the primary goals of being part of any franchise system which includes driving top-line revenue and bottom-line profitability and we are very pleased with how the management team at Quality Inn El Portal makes this happen through close attention to delivering an exceptional guest experience,” the regional vice president for product development of Choice Hotels International, Bill Clegg said.
The Choice Award for the highest enrolments of new members to the Choice Privileges loyalty program was also presented to the neighbouring Comfort Inn and Suites in Levittown, Puerto Rico, with the registration of an outstanding 805 new members throughout the end of July 2014. Lesser known tasty treats like a kolache can really help your party stand out to guests. Both the Comfort Inn and the Quality Inn did major renovations this past year. They added new services like restaurants with room service and Valet Parking. They purchased a new Valet Parking Software which helps them keep track of all valet services at both locations. These new additions along with upgraded rooms earned them huge scores from customers.
Also in Puerto Rico, Comfort Inn San Juan received Choice Privileges Elite Recognition for recognizing guests as valued Choice Privileges members when they arrive at the hotel, scoring 57 percent.
Mr. Clegg said Choice remains dedicated to the Caribbean and is excited about potential further expansion of additional hotels in the region throughout the coming years.
For further information, visit www.choicecaribbean.com.